Privacy Policy

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Effective Date: 09/08/2025

Refinery Strength Collective (“Company,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, services, or coaching programs.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, billing address, and payment details.
Health Information: Information you voluntarily share in intake forms, coaching sessions, or communications to help us provide appropriate fitness guidance.
Usage Information: Data about how you use our website (e.g., IP address, browser type, pages visited).

2. How We Use Your Information

We use your information to:

Provide coaching services, programming, and support.
Process payments and manage accounts.
Communicate with you about services, updates, and offers.
Improve our website and customer experience.
Comply with legal or regulatory requirements.

3. How We Protect Your Information

We use industry-standard security measures to protect your personal information from unauthorized access or disclosure.
Only authorized staff and contractors have access to personal information needed to provide services.
However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

4. Sharing of Information

We do not sell, rent, or trade your personal information. We may share information only in the following circumstances:

With trusted third-party service providers (e.g., payment processors, scheduling platforms) to help deliver our services.
As required by law, regulation, or legal process.
To protect the safety and rights of our clients, staff, or business.

5. Cookies & Tracking

Our website may use cookies and similar technologies to enhance your browsing experience. You can adjust your browser settings to refuse cookies, though some website features may not function properly.

6. Your Rights

Depending on your location, you may have the right to:

Access, correct, or update your personal information.
Request deletion of your information.
Opt out of marketing emails (unsubscribe link included in emails).
Restrict or object to how we process your data.

To exercise these rights, contact us at amy@refinerystrengthinfo.com.

7. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If we learn we have collected information from a child, we will delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Effective Date.” Continued use of our website or services constitutes acceptance of the updated policy.

Contact Us:
If you have questions about this Privacy Policy, please contact us at:
📧 amy@refinerystrengthco.com
📞515-559-4354